FAQ
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Product FAQ
Service FAQ
Transport FAQ

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How long is your delivery time?

Leading time is 3-7 days if we have stock and 10-15 days if we need to produce.

What is the shipping method?

 It could be shipped by sea,by air or by express(EMS, UPS, DHL, TNT, FEDEX and ect). Please confirm with us before placing orders.

Can you do OEM/ODM order?

We support LOGO customization, packaging customization.

How can I get the price?

-We usually quote within 24 hours after we get your inquiry.-If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.

How do you make our business long-term and good relationship?

-1. We keep good quality and competitive price to ensure our customers benefit ;-2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.

What are your service advantages?

24-hour quick response, free consulting and help, product recommendation & analysis report,and customized marketing solutions.

What is your product quality assurance?

We provide 1-years warranty for each product :If there is anything wrong with device, we will provide technical support and help you to solve the issues on your side. If the device is defected and faulty that you can not fix at all, please send the faulty unit back to us, and provide tracking No. Once we get returning units, we will send replacements to you immediately or refund!

What are the advantages of your product?

We provide a wide range of high-quality products, reliable services, and competitive prices, to satisfy your customers' one-stop shopping requirements with big cost saving compared with well-known brands.

Can I get your price list ?

Yes, sure. In order to send you our available offered price, please choose the products and let us know the product model and requirement in detail. 

Can you provide samples for testing?

We can provide sample service for your test, welcome to contact us 

What is your main product ?

Specialized product: domestic RO water filter, water purifier, UV water purifier,water filtration system, alkaline water filter, Hydrogen-rich water dispensers, water dispensers, pumps, air purifiers, coffee machines,Small kitchen appliances. etc.